Shipping Rates:

For prepaid orders 

 order value till INR 1000/- We charge nominal ₹ 50/- shipping and packaging fee.
order value above INR 1000/- Free shipping is included.

 

For COD (Cash On Delivery) Orders

Order value till INR 500/-

COD Shipping is not available.

Order value between INR 500/- to 999/- 

We charge nominal 50/- INR shipping  + applicable COD Handling Charges.

Order value above INR 1000/-

We charge nominal 50/- INR shipping  + applicable COD Handling Charges.


Order Processing:

We do our best efforts to fulfil orders as soon as you place them. In most cases, your order will be sent to our delivery partner within 1-2 business days. Our business days are Monday-Saturday.

Shipping Time:

For most serviceable pin codes, we try to deliver within 3 to 7 days. But due to unforeseen circumstances like weather, strikes, remote locations, stocking issues, or any other reason - it may take longer. You will however be able to track your package using a unique tracking link that we will email/SMS you after your order is sent to our delivery partner.


About GST Invoice:

- all online orders and purchases are treated as B2C sell only.
- we do not provide individual GST invoice for any B2C purchase.
- any dispached or delivered prepaid order will not be cancelled for reason of GST bill.

B2B purchase and GST
- if you are purchasing from us for reselling purpose or for your business, and if you want ITC credit for the same then you need to prior inform us.
- eligible B2B purchase must fulfill below conditions..
- B2B single purchase must be atleast Rs. 10,000/- (any single order amount below 10,000/- will considered as B2C only)
- you need to inform us while making order, and put your GST number in note.
- you can mail us at support@soni.fashion with your order id and mobile number if you forgot to mention while making order.
- mail us before your order dispached or delivered.
- if you forgot to inform us about GST credit we will not able to provide you credit after running month.. and we were not responsible to provide you ITC credit for your order.

Things to remember?

- never share any OTP before delivery.
- do not share OTP for reattampt if asked by courier boy.
- check package before delivery, if you found it tempered from any where or having cellotape on package then kindly return it to courier as it is.
- always open package by creating video, show full package from all side, show awb number clearly in video, then cut package to open in front of video, check the item you received is correct or not.. now if everything is fine you can remove that video. you need this video in case of any wrong product received or any fraud happen. keep this habbit for all your online packages for your safty :)


Received message of delivery confirmation but not received package?

- kindly inform us within 12 hours of delivery message,
- any dispute should be raised within 12 hours. kindly email us for the same with delivery sms screenshot with your order id and mension your registered mobile number.
- any claim after 12 hours will not be accepted.